| Industry | Aviation (Outsourcing) |
|---|---|
| Founded | 1990 |
| Headquarters | Calgary, Alberta, Canada |
| Key people | Chris Richardson, President & CEO |
| Products | Aircraft ground handling |
| Website | http://www.wingtips.ca/ |
WingTips Airport Services (WingTips) is a company offering airline representation. It is owned by C N Richardson Marketing Ltd and was founded in Calgary, Alberta in 1990, by Chris Richardson.
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WingTips began offering passenger services in March 2001, beginning with a contract with Roots Air. WingTips went on to represent Canadian North Airlines.
The company has 20 full-time staff and 20 part-time. WingTips has also represented Jetsgo, CanJet and Hawkair. WingTips also earned the contract to represent Big Sky Airlines in October 2005; however, the airline pulled out of Calgary before starting its service to Boise, Idaho and Billings, Montana.
WingTips did not receive the contract from British Airways when it commenced service in December 2006. Instead, British Airways chose Servisair to represent them in Calgary.
In 2006, WingTips was awarded the contract for Aeromexico to provide passenger services; the airline which was contracted by SunWing Airlines to provide seasonal service to Cancun. The contract only lasted one year as Sunwing began using its own fleet of Boeing 737 aircraft and again chose Servisair to represent them.
Servisair is the main competitor to WingTips in Calgary. Servisair has a competitive edge because not only does it offer above wing passenger service, it also offers ramp services; thus airlines only having one company work their flight instead of two.
Airport Terminal Services (ATS) began offering passenger services in March 2007 when it was awarded the contract for Northwest Airlines. ATS plans to expand to include passenger services for other airlines. However, ATS historically stays with scheduled airlines rather than the charters which WingTips caters to.
WingTips is also looking at expanding outside the Calgary International Airport - such airports include Edmonton International Airport, Toronto Pearson International Airport, and Vancouver International Airport.
WingTips represents the following airlines:
WingTips offers passenger services for smaller and seasonal airlines operating to Calgary International Airport. These services include airline/airport representation, load planning, and passenger services.
A staff member may work for three airlines in one day. For example, a staff member may be scheduled to work Canadian North Airlines morning departure from 04:30 to 09:45, Lufthansa arrival from 12:00 to 15:00, and then Air North agent from 16:30 to 20:00.
WingTips Administrative Office is located on the second floor of the Delta Calgary Airport Hotel. WingTips Terminal Office can be found on Departures Level, Area B, Main Terminal, Calgary International Airport.